FAQ's

When should I place an order for my custom invitations or welcome sign and how long will it take?

One month minimum is required to turnaround orders*
It's suggested to place your order 1 month prior to the date you'd like to receive your invites, allowing time to send out to your guests and 4-5 weeks prior to the date of event for signs.
Some print processes may require longer and will be advised accordingly (eg white ink printing requires an additional 7-10 days)
All timelines above exclude shipping
from time to time unforeseen circumstances can affect order lead time. Should this time vary for any reason we’ll be sure to contact you straight away.
NOTE: all the above excludes wedding invitations

How do I order custom invites or signs?

Click THIS LINK and complete the form. Use this form for Birthday's, Baby + Bridal Showers, Christening + Baptism's and Engagments invites, signage or other on-the-day stationery.
For weddings packages head to THIS LINK
There are semi custom designs shoppable directly via our website here.

What happens after I place my custom order?

After submitting the form, you will be contacted via email to confirm details and provide a quote
Once quote is accepted, your custom artwork will be provided within an agreed upon timeframe
Custom orders will be quoted prior to artwork commencing. Orders over $400 require 50% non refundable deposit prior to commencement of artwork.
You will be supplied with a PDF design proof with the ability to make changes up to 3 times.
Additional changes over this will be charged at $15 per proof.
Carefully double check for any errors including names. It is the clients’ responsibility to ensure these are correct. Once proof has been approved to print, we are not responsible for any errors and will not be held liable once printed, or associated reprint costs.
Once you are happy with the design, please reply to us APPROVED.
Custom orders will be invoiced for payment prior to printing. No printing will commence without full payment. Proof of payment must be sent to us.
If for any reason you do not proceed with your order after artwork has been supplied you will forfeit your deposit. In the case the order was under $400 value, it will incur a $80 artwork/ cancellation fee.
All orders are hand cut and crafted, variances are to be expected.

I really want my invites to have cartoon characters or superheroes on them.

Sorry, we are unable to use any characters due to Copyright laws and licensing restrictions.

I saw these great invites online, can you copy it?

We cannot “copy” from a picture you provide due to copyright laws. We cannot use any images you supply unless you are the original author eg no images from Google can be supplied and used.
All of our designs are protected by Copyright under Australian law and may not be reproduced in anyway.
We remain Moral Rights owner of all artwork. Meaning, we must be credited in all photography {personal or commercial} published of our work including social media and print.

What are specialty print techniques?

Specialty printing are those that are above and beyond digital printing.
This includes hot foil press, letter press, embossing and white ink (e.g. white text on dark colour card stock).
Each of these techniques is charged in addition to our standard service and is itemised on your quote.
Additional timeframes apply for speciality printing, varying per process. These will be communicated to you

Can you send me the file to print my invitations myself?

The short answer, no. We are proud to provide you the complete Danger + Moon experience. Life is NOT a party for you if you are sitting around cutting paper.

Can you print an invite design my friend did for me?

Unfourantely, no. We are a design studio, not printer, but are happy to give you guidance and recommend amazing printers in your area.

I own a business, can you help me with my branding or printing?

Danger + Moon specialises in events and party stationery. We've made great friends with many other local studio's that specialise in branding and will happily recommend a beautiful designer to suit your needs.

Can I return my online order?

We take great pride in the quality of our goods. All items are inspected prior to shipping. If, for any reason, goods are faulty in any way upon delivery we will exchange the item within 7 days of purchase.
Under no circumstances will returned goods be accepted that have been written on/ clear signs of usage.
No custom orders can be returned for change of mind.
See our Refunds Policy for further details

Where do you print and what type of paper is it?

Invites and cards are printed in-house
Speciality printing is out-sourced to local Australian companies
Our standard cardstocks range from 250gsm - 350gsm (that’s sturdy in layman’s terms)

Can you print addresses on envelopes?

I have an idea for stationery for my party and I'm not sure if you can do it.

Just ask us!! We're limited only by imagination. We've made everything from birthday banners to cake toppers and menu's and even teacher's note and hen's and baby shower party games.

Do you ship internationally?

Yes! We are Australian based and can accommodate for international orders around the world. Please email us annette@dangerandmoon.com to discuss and for shipping quotes.